FAQ

What purpose does the MARS&ARMS® brand have?
If the purpose of this brand isn't immediately clear, you are most likely a woman or a metrosexual. Dear ladies, our t-shirts are the best gift for your partners. Metrosexuals, feel free to get the fuck out. Don't let the door hit you.

What is the difference between the CLASSIC and PREMIUM lines?
The Premium line T-shirts have a tighter fit. There isn't a single aspect that wouldn't be the highest possible quality, be it the material (high quality cotton with added elastane), stitching and surface finish.
The Classic T-shirts have a looser fit and shorter sleeves and the material quality is only slightly below that of the Premiums.

Why was the new TREND line introduced?
Because you asked for it. It was made for you, based on your feedback. The main difference is in the dimensions of certain sizes; the XL and XXL are a bit larger. We made slight alterations to the neckline and sleeves. There is always room for improvement, so right now we're working on a new, final T-shirt model that will be a perfect fit for everyone, no matter how short, tall, thick or thin.

What technique is being used for the prints?
We have years of experience with silk-screenprinting and, to our knowledge, there is no better textile printing technique to this day. Therefore we stick to our guns. We use colour on both plastisol (that have to be ironed inside out) and water base. The type of colour used is always stated on the product page. The print is guaranteed to withstand washing in up to 60°C (140°F) - the T-shirt would sooner fall apart, than the paint degradation would become an issue.

Where are the T-shirts made?
The textile industry in Europe has been virtually eliminated, so we are forced to import the T-shirts from abroad. The print and final adjustments are done in the Czech Republic.

What standard do the textile sizes comply with?
Unfortunately, there is no standard that would unify this. To pick the correct size, please refer to the Size Chart PDF file on each product page. You can use it to compare the sizes to your measures or to your existing t-shirts.

When will I get my order?
The merchandise is shipped as soon as we receive the payment. The average time of delivery depends on the destination; orders shipped within Europe are usually delivered in about a week, other civilized parts of the world take about two weeks.

How do you send the merchandise?
The orders are sent as an international signed for letter. We have tested this method and it works, not to mention it's insured.

How much does the shipping cost?
We have a flat rate of EUR 6,- / USD 10,- worldwide for an order under 2kg.

Can I return the merchandise I bought?
Yes. The return terms can be found under the Terms of Service link at the bottom of the page.

How can I contact you?
We primarily use offline communication, since this eShop is not our main business venue. If you have valid and important questions or requests, you can write to our e-mail address info@marsarms.com . We will try to reply as soon as possible.

Can the MARS&ARMS® brand merchandise be bought in a brick-and-mortar store?
We are definitely interested in selling our goods this way as well. You can find the current list of our partners under the "Sellers" link in the main menu.

How can I become an authorized reseller?
It's very easy. All you need to do is own a brick-and-mortar store with firearms, militaria or the like. You have to be a registered VAT payer and have a good reputation.

How do the returns and warranties work, really?
Our business is our honour and the satisfaction of the customer is the first priority. We take responsibility for any manufacturing issues and will be as forthcoming as possible, even if it should mean a loss to us. The Return conditions are very extensive for legal reasons, mainly because of the Business Inspection.